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Terms & Conditions

The booking terms for our hosted journeys and hospitality work, written plainly so there are no surprises later.

1. These terms

These terms apply to every booking made with Mighosh for a hosted journey, and to hospitality and property hosting services we provide. By paying a deposit you confirm that you have read them and that you are authorised to accept them on behalf of everyone in your booking.

2. Booking and deposit

A place on a departure is confirmed only when we have received your deposit and written confirmation of your details. Deposits are applied to the trip price and are non-refundable unless we cancel the departure.

Group sizes are capped, typically at 8–12 travellers. Places are allocated in the order deposits are received.

3. Payment

The balance is due by the date stated in your written confirmation, usually 45 days before departure. If the balance is not received by then we may treat the booking as cancelled by you and apply the cancellation charges below.

Prices are quoted per person and are held once your deposit is paid, except where a government fee, permit cost or tax changes outside our control.

4. What is included

Your written itinerary is the definitive list of inclusions. Unless stated otherwise, international flights to and from the starting and finishing city, visas, travel insurance, personal spending and optional activities are not included.

5. Cancellation by you

More than 45 days before departure: deposit retained, balance refunded.

15 to 45 days before departure: 50% of the trip price retained.

Fewer than 15 days before departure, or no-show: no refund.

Where we can recover costs from a supplier we will pass that recovery back to you. Transferring your place to another traveller may be possible if suppliers allow it.

6. Cancellation or changes by us

Departures need a minimum number of travellers. If a departure does not reach that number, or if circumstances beyond our control make it unsafe or impossible to run, we will offer an alternative date, an alternative journey, or a full refund of monies paid to us.

Itineraries are planned carefully but remain subject to weather, road, permit and local conditions. Your host may adjust the order or detail of a day to keep the group safe or the experience worthwhile.

7. Insurance

Comprehensive travel insurance is a condition of travel. It must cover medical treatment, emergency evacuation, cancellation and the specific activities on your itinerary, including trekking at altitude, diving, snorkelling, surfing or motorbike travel where these apply. We may ask to see your policy details before departure.

8. Health, fitness and conduct

You must tell us about any medical condition, medication, dietary need or mobility limitation that could affect your participation or our planning. This information is used only for your safety.

Your host may ask a traveller to leave a journey, at that traveller’s own cost, where their behaviour puts others at risk or repeatedly disrupts the group.

9. Liability

We take reasonable care in selecting accommodation, transport, guides and activity operators, and we host the journey ourselves. We are not liable for loss, injury or delay caused by the act or omission of an independent supplier, by other travellers, or by events beyond our reasonable control, including weather, natural events, strikes, civil unrest and government restrictions.

Nothing in these terms limits liability that cannot lawfully be limited.

10. Property hosting services

Hospitality and property engagements are governed by a separate written agreement covering scope, duration, fees and notice. Where that agreement is silent, these terms apply.

11. Images and content

We photograph and film on our journeys. Tell your host before or during the trip if you would prefer not to appear in material we publish, and we will respect that.

12. Complaints

Raise any problem with your host while you are on the ground so we can try to fix it immediately. If it remains unresolved, write to trips@mighosh.com within 28 days of returning and we will reply in writing.

Anything unclear? Email trips@mighosh.com before you pay a deposit.